HELP! I have just logged many hours trying to find a solution to this problem and I've hit a brick wall. The problem: Symantec requires an
auth code to be placed in the root folder of my website (created thru GODADDY.COM) in order to get a green checkmark on my site to ensure that this site is safe as tested by NORTON. The tech I spoke with at NORTON tells me that it is up to GODADDY
to allow access to the site by simply creating a file for the auth code (NORTON has supplied me with the code via e-mail) and inserting this code in my site's root folder. The GODADDY tech told me that this is not possible. So...what am I to do?
My site seems to be the only one without the green "site is safe" checkmark. Instead, my site appears with a gray circle with a question mark that says
"SITE UNTESTED." Where do I go from here?