3

Closed

Unable to attach files to pages

description

i'm creating some documentation regarding a userguide.
Every release I need to update the User Guide so I delete the old pdf on the page and attach the new PDF.

since yesterday I am unable to attach the new PDF, I get a working pop up and a yellow symbol and it just hangs!

I'm uploading a 1MB PDF file and I have a 5 MBPS UPLOAD connection.

file attachments

Closed Jan 7 at 11:18 PM by TomCornelius

comments

rboy1 wrote Oct 18, 2012 at 1:04 AM

I mean a yellow/white circle going round and round

TomCornelius wrote Oct 18, 2012 at 9:13 PM

Hi I'm having trouble repro'ing. I take it you are trying to attach the MCEBuddy user guide?

Which browser are you using?

rboy1 wrote Oct 20, 2012 at 4:46 AM

Windows 7 and IE 9

rboy1 wrote Oct 21, 2012 at 4:37 AM

This is getting bad, now I can't make releases it just gets stuck on that green box and circle. Frustrating!

TomCornelius wrote Oct 22, 2012 at 5:23 PM

Are there any errors from the browser console (hit F12, click Console, then try to repro)? Also, can you attach some screenshots so I can see where this is happening? Thanks!

rboy1 wrote Oct 23, 2012 at 12:42 PM

Here's another example, I'm trying to reply to a post and it just hangs! I need to refresh the page and try multople times before it works.

TomCornelius wrote Oct 24, 2012 at 5:35 PM

Can you try with a different browser (e.g. Chrome or Firefox)? That way we can narrow down the problem.

rboy1 wrote Oct 25, 2012 at 12:09 AM

Works fine with Chrome

TomCornelius wrote Oct 25, 2012 at 5:11 PM

Well that's good at least! Not sure why you're having problems with IE. Maybe some browser settings?

rboy1 wrote Oct 25, 2012 at 6:42 PM

Well it working fine for the past few weeks this problem started recently. Did you do any upgrades?

tcorn4205 wrote Oct 26, 2012 at 4:08 PM

We updated the service weekly but so far, no one else has reported the same problem as you. Are you behind a proxy? Maybe something changed in your configuration.

rboy1 wrote Dec 26, 2012 at 3:48 AM

you can close this issue now, it's working now. Apparently IE is not compatible with your website.

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