Issue Tracker

Create a Work Item
Subscribe to a Work Item via email
Filter by Work Items you're tracking
Edit a Work Item
Close a Work Item
Re–Open a Work Item
Add a Component to the Issue Tracker
Use the Custom Field
Search for Custom Field Text

Create a Work Item

  • You must be signed on to complete this task.
To create a work item
1. From the project’s Home page, click Issue Tracker.
2. From Issue Tracker, click Create New Item.
3. In the Title text box, type a concise description of the work item. A good title captures the essence of the work item so that a reader will be able to understand the basic idea of the work item without having to read the detailed description.
4. Using the Work Item Details list, select the appropriate drop down option for:
  • Status: Proposed, Active, or Fixed.
  • Type: Feature, Issue, or Task.
  • Impact: Low, Medium or High.
  • Assigned To: Unassigned, or other members on your team (coordinators or developers).
  • Component: No component, or one or more customized components. If no components are listed, then no component items have been added to the project. See Add a Component to the Project.
  • Custom: Populate the text box with text of your choosing. See Use the Custom Field and Search for Custom Field Text for more information on using the custom field.
5. In the Description box, type a clear and concise description of the work item. If the work item is an issue (bug), it is often helpful to include steps for replicating the problem.
6. If desired, use the Attach File feature to include a file with the work item.
7. Click Save.

Subscribe to a Work Item via email

You can receive email notifications when someone comments on a bug or the status of a bug changes.

Subscribe to a new bug
  • Before saving a new bug (see “Create a Work Item” above), select the “Email me” checkbox at the bottom of the work item.
Subscribe to an existing bug
  1. From a project’s homepage, click on the Issue Tracker tab.
  2. Make sure you are in “Basic View” (link is located under the Home tab).
  3. Open an existing bug.
  4. Select the “Email me” checkbox at the bottom of the work item.


Filter by Work Items you're tracking

  • Once you've subscribed to one or more bugs via email notification (see above) you can choose to filter and view only those bugs you're tracking
To filter by Work Items you're tracking
  1. Go to a project where you're signed up for at least one bug
  2. Click on the Issue Tracker tab
  3. In the Configure View box, click in the box next to Filter and My email subscriptions
ConfigureView.jpg
  1. Only bugs you are tracking will appear

Edit a Work Item

  • You must be signed on to CodePlex and be a member of the project to complete this task.
To edit a work item
  1. From the project’s Home page, click Issue Tracker.
  2. Click the work item you want to edit from the list of work items.
  3. If there are a lot of work items, you can quickly locate the issue using the Issue Tracker search tool.
  4. Click Edit located under the work item title.
  5. Make all changes you want to make, and then click Save.

Close a Work Item

  • You must be signed on to CodePlex and be a member of the project to complete this task.
To close a work item
  1. From the project’s Home page, click Issue Tracker
  2. Click the issue you want to close from the list of issues
  3. Click Close under the work item title.
  4. Type your comments in the Comment text box provided.
  5. Select a Reason Closed.
  6. Then click Close Work Item


To add a reason closed to the issue tracker
  • You must be signed on to CodePlex and be a coordinator of the project to complete this task.
  • From the project’s Home page, click Issue Tracker.
  • Select an existing issue.
  • On the top right, select Close Issue.
  • Click the Add/Remove Reasons link.
  • On the right hand side, type in the reasons you would like to use.
  • Click the Add Reason button.

Note: If there are a lot of issues, you can quickly locate the issue using the Issue Tracker search tool.

Re-Open a Work Item

  • You must be signed on to CodePlex and be a member of the project to complete this task.
To re-open a work item
  1. From the project’s Home page, click Issue Tracker.
  2. From the Configure View box, click All Issues. All work items will then be displayed. Closed work items will have a gray “vote” box next to their title while open work items will have a green “vote box next to their title.
  3. Click the closed work item you want to re-open.
  4. Click Re-Open under the title.
  5. Type your comments in the Comment text box provided, and then click Re-Open Work Item.
  6. If needed, make any changes and click Save.

Note: If you there is a long list of closed work items, you can shorten the list by typing a keyword or by apply other search filters, such as Assigned to or Type.


Add a Component to the Issue Tracker

  • You must be signed on to CodePlex and be a member of the project to complete this task.
  • Adding (or deleting) components can be done while creating a new work item or by editing an existing work item. See Create a Work Item and Edit a Work Item for more information.
To add a component to the issue tracker for a New Work Item
  1. From the project’s Home page, click Issue Tracker.
  2. From Issue Tracker, click Create New Item.
  3. Under the Work Item Details box find the Component field.
  4. Click on the add/delete hyperlink located directly under the Component field.
  5. Click in the Add a New Component text box and type the name of a new component.
  6. Click Add.
  7. After the new component has been added, click Back to Work Item.
  8. Under the Work Item Details box select the component you want tagged to your work item.
  9. Click Save.

To add a component to the issue tracker for an existing Work Item
  1. From the project’s Home page, click Issue Tracker.
  2. Click the work item you want to edit from the list of work items.
  3. Click Edit located under the work item title.
  4. Under the Work Item Details box find the Component field.
  5. Click on the add/delete hyperlink located directly under the Component field.
  6. Click in the Add a New Component text box and type the name of a new component.
  7. Click Add.
  8. After the new component has been added, click Back to Work Item.
  9. Under the Work Item Details box select the component you want tagged to your work item.
  10. Click Save.



Use the Custom Field

  • You must be signed on to CodePlex and be a member of the project to complete this task.
To use the custom field
  1. From the project’s Home page, click the Issue Tracker tab.
  2. From Issue Tracker, click Create New Item.
  3. Find the Custom field located at the bottom of the Work Item Details box while in edit mode (creating a new item or editing an existing item).
CustomField.png
  1. Populate the text box with text of your choosing.
  2. Click Save.


Search for Custom Field Text

  • The Custom Field allows you to add specialized text to Issue Tracker Work Items and easily search for this text in both the Basic View and Advanced View.
To search for Custom Field text in Basic View
  1. From the project’s Home page, click the Issue Tracker tab.
  2. Select Basic View under the project Home tab (if you’re not already in Basic View).
  3. Click in the Search text box located in the in the Configure View box.
  4. Type in the text used in the Custom Field that you wish to find.
  5. Press enter.
To search for Custom Field text in Advanced View
  1. From the project’s Home page, click the Issue Tracker tab.
  2. Select Advanced View under the project Releases tab.
  3. Click in the Keyword text box located near the top left corner of the gray Filters box.
  4. Type in the text used in the Custom Field that you wish to find.
  5. Press enter.

Last edited Apr 5, 2013 at 11:49 PM by RMarron, version 13